GoldEmail

Standard

Social listening for sales teams

Take every person in the CRM. Assign them an ID. Find them on LinkedIn, then on X, then on any platform we can. Mark the high stakeholders. Detect podcasts and posting. Then keep listening.

Most social listening tools watch your brand. This watches your buyers. Enterprise sellers have always done this by hand: they read what a buyer says before they write a word. Social listening does that reading for every person your team works, and only what passes your qualification bar reaches the feed.

What we watch

  • Posts and comments on LinkedIn
  • Posts on X
  • Podcast appearances
  • Other platforms where we can find them
  • Which contacts are the high stakeholders

What it does not do

  • Public posts only.
  • We listen on LinkedIn and search it. We never send messages on LinkedIn.

One signal, end to end

  1. Source

    A post by the VP Customer Success at fieldmark.example

  2. What changed

    We rebuilt onboarding this quarter. Half our tickets were coming from setup.

  3. Trace

    1. Found the post on the contact’s public profile.
    2. Matched the contact to the account in your CRM.
    3. Checked the post against your qualification bar.
  4. Why it matters

    Meets a rule from your qualification bar: Owns onboarding and support costs.

    Your people or your agent decide what to write.

Illustrative only. The company is fictional and not a customer. This is not live data.

What it lets an email say

Thin copy from a commoditized signal

Loved your post

Really enjoyed your recent post. Would love to connect and share what we do.

The email this signal can support

Half your tickets came from setup

You wrote that half your tickets came from setup. With onboarding rebuilt, the question becomes which setup step still breaks. That is the one worth looking at first.

Illustrative emails, never sent. Your people or your agents write the real ones.

How it reaches you

Every signal like this one that passes your qualification bar arrives in your systems by webhook, with an API, MCP and HubSpot as options. Each one names the rule it met and links to its trace, so your people and your agents can act on it.

Questions

Which platforms do you listen to?

LinkedIn and X first, then podcasts and any other platform where we can find the person.

Do you listen to everyone in our CRM?

Every person gets an ID. What reaches your feed is only what passes your qualification bar, so you are never buried in posts.

Do you message people on LinkedIn?

No. We listen on LinkedIn and we search it. We never send on LinkedIn.

Bring your qualification bar to the call.

We will tell you plainly whether this signal fits your accounts.